Contact Us
We’re here to help with orders, delivery, warranty service and general questions. Reach the MuscleGrid team using the details below and we’ll get back to you as quickly as we can.
Customer Support
- Email: [email protected]
- Phone / WhatsApp: +91 82828 20846
- Support hours: Monday to Saturday, 10:00 AM to 7:00 PM IST (excluding public holidays).
Registered Office
MuscleGrid Industries Private Limited
24 B2, First Floor, Khasra No. 322, Neb Sarai, New Delhi – 110068, India
GSTIN: 07AATCM1213F1ZM
Warranty & Service
For any service need, email or WhatsApp us with your order number and a short description of the issue. We provide hassle-free pickup–repair–return service across serviceable locations in India — see our Warranty & Service Policy.
Grievance Redressal
If you are not satisfied with a resolution, you may write to our Grievance Officer at [email protected] (subject line: "Grievance"). We aim to acknowledge within 48 hours and resolve as quickly as possible in accordance with applicable law.
Group Entities — Uniform Application
MuscleGrid operates through a group of affiliated firms. This document is issued by MuscleGrid Industries Private Limited and applies uniformly across the MuscleGrid group — including, without limitation, MuscleGrid Industries (Gurgaon), SPV Industries, and Electronics Bay — wherever any of these firms manufactures, bills, fulfils or services your order.
Where your tax invoice, warranty card or shipment is issued by or through an affiliated group firm, references in these documents to “MuscleGrid”, “we”, “us” or “our” include that firm, and the same policies, terms and protections apply in full. The entity named on your tax invoice is your contracting party for that transaction; policy administration, warranty service and customer support remain centralized with MuscleGrid at [email protected].